

This new book covers techniques for starting coparenting conversations as well as responses to hostile emails, texts and other communications. The final “F” to form the complete word was suggested as Firm, attempting to end the discussion without giving the other person a hook to respond. He also suggested that they should be Friendly, sayimg something like “have a good weekend”. One of the judges mentioned the awful emails that some parents send to each other then file in court, each pointing the finger at the other one.īill responded by saying that, in his experience, such communications need to be Brief and just contain Information, not opinion or emotion. EAR stands for Empathy, Attention and Respect. He had already introduced EAR Statements – a calm way of responding to someone who is angry or upset. In the preface co-author Bill Eddy describes how this acronym was developed out of a training session he was giving to lawyers, mediators and judges.

It is a guide to dealing with difficult coparent texts, emails and social media posts.īIFF stands for BRIEF, INFORMATIVE, FRIENDLY and FIRM. The newly published version “ BIFF for Coparent Communication” is aimed firmly at the people who are struggling with shared parenting in the aftermath of separation or divorce.
Biff response how to#
Despite their slightly alarming title, the BIFF guides have provided valuable tips on how to handle difficult communications for the past ten years.
